Scalability
- Since 2017, our service management platform has tracked over 44,000 service tasks, which consumed 180,000 man-hours.
- More than 6,100 substations are being monitored and well serviced.
Service Management
Our servicing platform provides a penetrating insight into the technical and management practices. It closes the gaps between defect alert, predictive maintenance, task schedule, resources readiness, standard operating procedure, quality control, as well as customer interaction. Together with human resource systems, the performance of your team is evaluated precisely.
Transparency
- Your service business flow is monitored in real-time.
- Every field worker is online supervised for both strict timing and continuous positioning.
- Technical details are synchronized to clients and administrator.
- Various KPIs are calculated automatically.
Standardization
- Guidelines are automatically distributed to workers' mobile terminals or laptops.
- Procedures are predefined step-by-step.
- Records are collected and reviewed.
Druckversion